How to use Times Order Management System (OMS) to track my parcel?
Please go to http://times-oms.com/backend and follow the following steps.
Step 1: Go to “Batch Query via Seller Manifest” under “Seller Center” on the left, and download “Seller_Upload_Template_en” form as indicated below.
Step 2: Input all the tracking numbers you want to track on “Tacking Number” column and save it
Tips: Please do not omit any number, especially the zero in front of the tracking number if there is one, and change the format into text format
Step 3: Upload the completed “Seller_Upload_Template_en” (as indicated below)
Step 4: Download the “Seller_Upload_Template” (as indicated below)
Step 5: View the status of your parcels
Tips: Please ensure to meet our Order Fulfillment Policy of order being processed and fulfilled within 48 hours and ensure parcel arrives our sortation center within 7 days from order creation. Otherwise, your order will be subjected to cancellation and penalties.
For more information, please download our LGS Solution Pack at below link,
HK LGS users: Please click here
CN LGS Users: Please click here