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  1. Seller Center Support
  2. Support Center
  3. Seller Rating

Topics

  • Account Management
  • Content Production
  • Price & Stock
  • Order Management
  • Return Management
  • My Payments
  • Marketing Campaign
  • Fulfilment by Lazada (FBL)
  • Seller Incentive Program (SIP)
  • SOP - Seller Inbound

Seller Rating

  • ★ Lazada Seller Policy (effective Feb 2018)
  • How is my performance on product quality measured?
  • Where can I see my Product Ratings and Reviews?
  • Does my Product Rating include Ratings for other sellers since my products are multi-sourced?
  • What is considered a Good Product Rating?
  • What influences Product Quality level?
  • How can I improve my Product Ratings?
  • How is my performance on fulfillment measured?
  • Can I dispute Product Rating?
  • What does % Shipped on time refer to?
  • Where can I see these metrics?
  • Where can customers see these metrics?
  • How will I be penalized for low performance on these metrics?
  • How will OVL (Order Volume Limit) and POL (Purchase Order Limit) work?
  • How is my performance on service levels measured?
  • How will I be penalized for low performance on these metrics?
  • How can I improve my service levels?
  • Contact Us
  • Sell With Us
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