Seller Rating
- ★ Lazada Seller Policy (effective Feb 2018)
- How is my performance on product quality measured?
- Where can I see my Product Ratings and Reviews?
- Does my Product Rating include Ratings for other sellers since my products are multi-sourced?
- What is considered a Good Product Rating?
- What influences Product Quality level?
- How can I improve my Product Ratings?
- How is my performance on fulfillment measured?
- Can I dispute Product Rating?
- What does % Shipped on time refer to?
- Where can I see these metrics?
- Where can customers see these metrics?
- How will I be penalized for low performance on these metrics?
- How will OVL (Order Volume Limit) and POL (Purchase Order Limit) work?
- How is my performance on service levels measured?
- How will I be penalized for low performance on these metrics?
- How can I improve my service levels?